WINDOWS PING AND TRACE ROUTE

PROFESSIONAL WEBSITE DESIGN AND DEVELOPMENT SINCE 1994

Client Extranet

Ping & Trace Route

What is Ping and Trace Route?

EVER HAVE A TIME WHEN YOU THOUGHT YOUR WEBSITE WAS DOWN?
These are general instructions for doing a "Ping". Here is how to check...

For Microsoft Windows 10 desktop computer. On your desktop hold down "Shift" and right click. You will see "Open PowerShell window here" click on it and it will bring up a window with some code and a flashing cursor command prompt. Type in ping give it a space and type in your domain name (ping www.confluence-is.net) as an example or any domain name or IP address. Then hit your "Enter" key.

NOTE: for older versions of Windows; in the search window at the bottom type in "cmd" and and it will launch the command window.

You will see something like this


Pinging confluence-is.net [72.52.86.167] with 32 bytes of data:
Reply from 72.52.86.167: bytes=32 time=18ms TTL=58
Reply from 72.52.86.167: bytes=32 time=17ms TTL=58
Reply from 72.52.86.167: bytes=32 time=18ms TTL=58
Reply from 72.52.86.167: bytes=32 time=17ms TTL=58
Ping statistics for 72.52.86.167:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 17ms, Maximum = 18ms, Average = 17ms
PS C:\Users\Ron\Desktop


It converts your domain name into an IP address and sends 4 packets, if you get them back your web site is working properly

There must be another reason why your web site is not coming up.

Trace Route

EVER WONDER IF IT IS TIME TO CHANGE YOUR HOSTING COMPANY?

If you have local markets is it wise for someone in Roseburg searching on the Internet clicking a link to your web site from a search engine (85% of your traffic comes from search engines) and your data going to GoDaddy in Scotsdale Arizona and back?

Trace Route shows how many routers your data goes through. Each time your data is relayed it is slowed down slightly. Your website response time is one things Google ranks you on.

The backbone of the Internet goes from San jose California to New York City. This is known as "Tier 1 hosting" Every step you are off of that backbone your data goes through a router and that slows down your data being transfered.

For Microsoft Windows 10 desktop computer. On your desktop hold down "Shift" and right click. You will see "Open PowerShell window here" click on it and it will bring up a window with some code and a flashing cursor command prompt. Type in tracert space and your domain name. (tracert www.confluence-is.net)

This response shows 7 Routers my data went through. This is the same for Portland Oregon hosting companies.


Tracing route to confluence-is.net [72.52.86.167] (in San Jose California)
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms Linksys02578 [192.168.1.1] (Router in my office)
2 2 ms 2 ms 1 ms 198-100-136-1.douglasfast.net [198.100.136.1] (Router at my Internet Provider - my onramp to the Internet)
3 2 ms 2 ms 2 ms 10.100.0.17 (Router at my Internet Provider)
4 3 ms 3 ms 4 ms 100.42.175.232.douglasfast.net [100.42.175.232] (Router at my Internet Provider to the Network)
5 17 ms 17 ms 17 ms v144.core1.sjc2.he.net [64.62.134.181] (Router at my hosting company)
6 20 ms 18 ms 19 ms 100ge8-2.core3.fmt1.he.net [72.52.92.57] (Router at my hosting company)
7 37 ms 38 ms 33 ms confluence-is.net [72.52.86.167] (My website)
Trace complee.


From Roseburg to San Jose took 7 hops.

From Roseburg to GoDaddy in Scottsdale Arizona takes 16 hops as an example and that slows down your website response.

What you don't want to see is a response that says "Request Timed Out". That response indicates a router not responding in the average time. That will really slow down your website response.

From Roseburg to Portland Oregon takes about 7 hops as well, finding a hosting company closer to home will speed up your website being displayed.

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