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Email Marketing
What is your goal for email marketing? Are you doing
email marketing? 71% of businesses use email as a first contact vs the
phone.
Why should you do email marketing? Anyone who does
pay-per-click advertising knows the cost to acquire a customer is rising.
Forrester Research tells us that web sites have become the main hub of
marketing for businesses large and small. 60% of the people who visit your
web site are not ready to buy. They are doing their research and creating their
"short list" of who to go with. So this is your time up to bat
.. Maybe
you will get on base or hit a home run. Yes, 60% defect before their first
purchase. 40% will defect before their second purchase
So it is important
to keep in touch with your clients. If you can reduce your customer loss by 5%
your profits will be up by 20%.
Juniper Research says that "permission based" email
marketing increases net profits 18 times more than broadcast marketing. Fewer
than 11% of companies are implementing contextually relevant messages driven by
segmentation, triggering and targeting of content, or personal, relevant,
respectful and timely messages.
It is clear that old tactics just are not going to succeed.
Deliverability is an issue; getting to the in-box is the key to email marketing
success. 20% don't get through even with "permission". 54% of email users use a
spam filter.
Email Design for Delivery: Subscribers have a lot
of choice as to how they interact with your email. Design has to be flexible
enough to deliver your message in various media formats that work. This goes
beyond HTML. Viewing images is optional for 50% of all email. Emails must be
properly designed to achieve your goals even if they are not seeing your
images. Design with the "preview pane" in mind. Remember the 6 second rule;
have an engaging "subject line" or it will be trashed.
- 20K to 40K maximum email size.
- Don't use all caps in a title.
- Avoid symbols like !!!$$$***.
- Avoid phrases; Click Here, Free for a limited time,
Special Offer..
- Avoid bright colors and large fonts.
- Avoid the newsletter look
- Some images are known to trip spam filters.
- Don't use a date and month
- Never put video in an email, link to it.
- Always use the same "from" address.
- Remove bounced email from your list (30% are removed from
your list every year due to unsubscribers and bad email addresses)
- Conduct an email audit:
http://www.emaildeliveryaudit.com/index.php
- Are you CAN-SPAM and RFC compliant?
- Make sure they know who it is coming from.
- Never send an email before 11: am in a specific time
zone.
- Friday is the best for most businesses, but test it for
your business.
- Use an HTML validation service
http://validator.w3.org
- Check the guidelines offered by
http://www.campaignmonitor.com
State that you will only send an email when you have a
need to communicate. Do not use free email accounts such as Hotmail, Yahoo!
Mail, AOL, etc. Free email accounts are heavily filtered and information
request messages may not be received. Request they add your email address to
their address list or book to prevent being filtered out by spam software.
Make your content relevant and timely. Serve, don't sell,
and educate your client. Put them in control. Messages should contain useful
details such as confirmation of booking, preferences, camping or hotel
information, weather information, what to bring, customer satisfaction survey,
preferred customer program, downloadable coupon, free downloads, how to get
more special offers, introductory offers, items they can add to there trip,
etc. Don't give then any more hurdles than necessary. Protect their personal
information and post a clear privacy policy statement.
Call now for designing your email marketing campaign
530-755-2288
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